SUBJECT SPECIFICATIONS

Pricing and 
Discounts:

• Dicksons Gifts quoted prices for products in this catalog are wholesale.
• Cross Gifts quoted prices for products in this catalog are wholesale.
• All products are priced each.
• Orders for less than the minimum order quantity will be changed to the nearest minimum order quantity.
• All prices are subject to change without notice due to corrections or for others reasons beyond the control of Dicksons, Inc.
• Cross Gifts quantity discounts for deluxe box jewelry with prefixes 36, 37, 38, and 73 apply. Please contract Sales or Customer Service Representative for discount information.
• Please ask your sales or customer service representative about current quantity or special discounts and programs.

The first two numbers indicate the last two numbers of the year the product was introduced, the letter that follows indicates the publication (F for First, S for Second, T for Third supplements, and C for Christmas Catalog). 11F means it was introduced in the 2011 First Supplement. This net 5 numbers are the price, 195-75 means the product is $195.75.

Minimum order
amounts:

·         Opening orders for first-time customers is $150.00 Net

·         Reorders minimum is $100.00 Net

·         Reorders under minimum of $100.00 net will be billed a small order charge of $5.00.

               
Terms:

·         Orders  for new accounts must be prepaid by check or credit card ( VISA, Mastercard, American Express, Discover) for the merchandise at cost plus estimated shipping charges. First orders must be accompanied by a current sales tax exemption certificate or resale certificate and completed credit application.

·         Orders for established accounts with approved credit are Net 30 days from invoice date.

·         We do not accept orders for C.O.D Shipments.

·         Invoices generated upon shipments are stated in U.S. dollars and remittance should be in equivalent value.

·         Accounts that are past due will be assessed a 1.5% per month late charge (18% on an annual basis) until account is current.

·         Orders will not be shipped to accounts that are delinquent.

·         Refer to the Credit Application for additional terms and conditions.

Back Orders:

 ·         Due to the cost of handling back orders below minimum order amounts both to you and ourselves, we reserve the right to cancel rather than back order items we do not have in stock at the time of shipment unless otherwise requested.

·         All back orders will be canceled June 1^st and December 31^st.

Transportation:

 ·         All shipments will be sent F.O.B. Seymour, Indiana, at the lowest rate unless otherwise requested.

·         Shipments over 200 pounds will be shipped under hundredweight system at lower rates.

·         Parcel Post is available if appropriate or requested. All Parcel Post shipments are mailed third class and are required to be insured.

·         Small package carrier and truck shipments are prepaid and added to the invoice unless other arrangements are requested.

·         We are not responsible for merchandise lost in transit.

·         For foreign shipments please advise which freight forwarder preferred – without instructions, shipping is by Parcel Post.

·         Handling/Processing charge of $5.00 per address will be assessed on all drop shipments. No Merchandise will be drop shipped outside the United States.

Shortage or
Defective
Merchandise:

·         All Shortages must be reported to Customer Service within 7 days after receipt. Defective or damaged merchandise must be reported to Customer Service with 30 days. Invoice number and date must be supplied for credit to be issued.

·         Damaged goods or shortages in transit should be reported immediately to the delivering carrier. Retain cartons and product until claim is resolved.

Returns:

·         Shipped orders are not returnable unless the product is shipped in error, in which case a return authorization number must be requested prior to returning any merchandise.

·         A return authorization number may be obtained by using the “Problem Solver” form or by calling or writing Customer Service.

·         Unauthorized returns may be subject to a 20% handling charge or returned to the customer with the freight being the customer’s responsibility.

·         We are most anxious to correct any errors and to issue credit for unacceptable merchandise.

Customer service:

·         Toll Free Number: 1-800-457-9885

·         Canada Only: 1-888-472-5550

·         Email: cservice_orders@dicksonsgifts.com

·         Hours: Monday – Friday 8:00 a.m.– 5:00 p.m. , EST

       Website:

·         Visit our website at www.dicksonsgifts.com where you can easily browse our catalogs and place orders online. Also be sure to sign up for our online email newsletter.

Sales
Representatives
& Showrooms:

·         To find the sales representative for your area or the locations of our showrooms, visit our website at www.dicksonsgifts.com or call a Customer Service Representative at 1-800-457-9885.